Important Changes to Medical and Counseling Services

Rensselaer Student Health and Wellness Services staff remain committed to supporting your health and well-being. In light of the campus move to remote instruction, as well as recommendations from national, state, and local health officials, we are implementing the following temporary service changes.
 
Medical Services (Monday-Friday, 8:30 a.m.–4:00 p.m.)
No walk-in appointments; phone triage will be conducted for appropriate scheduling as follows.

  1. Respiratory Illness/Suspect COVID-19
    • Will be directed to (1) hospital, (2) quarantine in place awaiting further direction from the County Health Department, (3) medical evaluation in Academy Hall, Auditorium, or (4) self-care and symptom monitoring at home. 
  2. All Other Medical Care - Urgent Matters Only to Minimize Exposure
    • An appointment will be scheduled with a provider in the Student Health Center, 3200 Academy Hall.
    • Includes psychiatry services for medication consultations and refills for existing patients.

Counseling Services
No in-person appointments: phone consultations only.

  1. Counseling Consultations (Monday-Friday, 9:00 a.m.–4:00 p.m.)
    • Counseling appointments for existing clients will be conducted via phone. To schedule an appointment, email counseling@rpi.edu or call (518) 276-6479 or (518) 276-6287. Indicate the best time and phone number for a counselor to contact you.
    • Drop-in counseling in the Mueller Center, ECAV, and the Rensselaer Union is canceled.
  2. Psychiatric Services
    • Psychiatry appointments for existing clients will be conducted via phone. To schedule an appointment, email counseling@rpi.edu or call (518) 276-6479 or (518) 276-6287. Indicate the best time and phone number for a counselor to contact you.
  3. Crisis Intervention (24/7/365) – Follow normal procedures
    • Call the Department of Public Safety (518) 276-6611 and request to speak with the Counselor-on-Call.
    • If life-threatening, call 911 or the National Suicide Lifeline: 1 (800) 273-8255
  4. Mental Health and Coping During COVID-19

Health Promotion Services
In-person services suspended. Contact: healthed@rpi.edu for questions and concerns.
 
Disability Support Services
In-person services suspended. Contact: dss@rpi.edu for support with accommodations.
 
Sports Medicine for Varsity Student-Athletes
In-person services, practices, and competitions suspended.

 

Tips for preventing the spread of viruses:

  • Cover your nose and mouth with a tissue when you cough or sneeze. 
  • Throw the tissue in the trash after you use it. 
  • Cover your mouth and nose with the inside of your elbow if you do not have a tissue.
  • Wash your hands for at least 20 seconds often with soap and water, especially after you cough or sneeze, and also before you prepare food or eat. Alcohol-based hand cleaners are also effective.
  • Avoid touching your eyes, nose, or mouth. Germs spread this way. 
  • Try to avoid close contact with sick people.